CleverMate Mateship Package
Better
More calls, plus a technician on-site each year — including your annual service visit.
Remote support access in place
Up to 8 remote support calls a year
2 on-site support visits a year, including your annual on-site service with firmware and security updates, new features, battery changes and scene updates
10% off future work and upgrades
Looking after your system after handover matters; devices need maintenance, software updating, security patches fixed, cameras need cleaning, and also any batteries need replacing to keep everything running smoothly.
We're also doing this securely: we won't open your system to the internet, but we can only access your smart system via a VPN tunnel to fix, change or improve things in the backend often saving you a callout fee and the delays associated with physical access.
