CleverMate Mateship Package
Best
Unlimited remote support and the most on-site visits of any package, for households who want a technician on call.
Remote support access in place
Unlimited remote support calls† (fair use — ordinary household support, not project work)
4 on-site support visits a year, including your annual service as per the Better plan
Security camera clean included
10% off future work and upgrades
Looking after your system after handover matters; devices need maintenance, software updating, security patches fixed, cameras need cleaning, and also any batteries need replacing to keep everything running smoothly.
We're also doing this securely: we won't open your system to the internet, but we can only access your smart system via a VPN tunnel to fix, change or improve things in the backend often saving you a callout fee and the delays associated with physical access.
† Fair use applies to unlimited support calls: ordinary household support, troubleshooting, settings and general how-to help, not project work.
